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- #SHERATON HOTEL COLUMBUS OHIO AIRPORT FULL#
- #SHERATON HOTEL COLUMBUS OHIO AIRPORT CODE#
- #SHERATON HOTEL COLUMBUS OHIO AIRPORT PROFESSIONAL#
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#SHERATON HOTEL COLUMBUS OHIO AIRPORT PROFESSIONAL#
The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.Īdvertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. This site is for entertainment purposes only. The lesson is to double and triple check itineraries to ensure you are booked to the right place. Here, a boy was sent to the wrong Columbus, in Ohio instead of Georgia.
![sheraton hotel columbus ohio airport sheraton hotel columbus ohio airport](https://fastly.4sqi.net/img/general/200x200/396719781_nP2XYh8BLUYbgfik_iiZp-7ps_pVZJ6Yr4pINY_UK8w.jpg)
Sometimes, even when we specify which city we mean, human error kicks in. CONCLUSIONĬolumbus is in both Georgia and Ohio. I’m glad Patton is now reunited with his son. Instead, he would have had to look up the flight number and verify it was going to the right Columbus.
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#SHERATON HOTEL COLUMBUS OHIO AIRPORT CODE#
Here, it isn’t clear if knowing the right airport code would have helped if the father received a confirmation like mine above. However, without attacking him, I do think this incident provides an instructive lesson on carefully double-checking your reservation.
#SHERATON HOTEL COLUMBUS OHIO AIRPORT FULL#
I also think American Airlines owes them a full refund plus compensation for the lost time and stress. We’re not going to use American Airlines again or trust them because they’re incompetent.” “Mistakes happen but when they drop the ball it’s a big deal especially when you already take the agency and liability away from parents when making the booking. As you can see, there are no states mentioned and no airport code listed, only flight numbers. If the the father received a similar confirmation for his Dallas – Columbus flight, I can see why he did not think twice. I recently completed an Award Expert booking over the phone with an agent and the “old school” e-mail confirmation I received only had the cities listed, no codes: Patton insists he specified the right airport and would have booked online (where you can easily distinguish between the two airports) but AA only allows unaccompanied minor bookings via telephone. He was located and then sent back to Dallas and finally to CSG, arriving about 12 hours late. Patton found out the error when he showed up at CSG but his son did not step off the flight.ĪA agents found he was about to step off a flight in CMH that had departed around the same time. The boy was dropped off at the airport and ended up flying to Columbus, Ohio (CMH) instead of Columbus, Georgia (CSG). According to Patton, the agent verified that the boy would be traveling to Georgia and booked the ticket.įast-forward a few days. Daniel Patton called American Airlines’ reservations number and told the agent he needed a one-way ticket from Dallas to Columbus, Georgia. American Airlines Sends Unaccompanied Minor To Wrong ColumbusĪ 12-year-old had been visiting his mother in Dallas and it was now time to return to his father in Columbus, Georgia.
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![sheraton hotel columbus ohio airport sheraton hotel columbus ohio airport](https://www.stayparktravel.com/am-images/161109652186.jpg)
The incident reminds us that we should not take an agent’s word for something when making a booking over the phone. American Airlines sent an unaccompanied minor to the wrong state after a telephone reservations agent booked the child to Columbus, Ohio instead of Columbus, Georgia.
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